Returns & Exchanges

At Motoneta Internacional, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.